How do I access my wine?
Using our electronic security systems customers can access 24/7 or 7 am to 10 pm depending on the location. Customers have a private key to their locker.
How do you control the temperature and humidity in your facilities?
We have a commercial-grade, fully redundant refrigeration systems that keep our cellars at 56 degrees. Humdidty is kept between 55-70%.
How many cases fit in a locker?
There are several different locker sizes depending on location: 8 cases, 12, 16, 24, 32, 64, and larger walk-ins. Pallet storage is also available at our Dublin and Santa Clara locations. Let us know how many cases you plan on storing currently and your future desires and we can help determine which size locker is ideal for you.
How can I get my wine to one of your facilities?
Other than personally bringing in your collection, we can receive deliveries for you. This process varies by location. We can sign for your delivery and place it in our secure holding area until you transfer it to your locker. Talk to us about our relocation/pickup services.
Why should I store my wine in a facility?
Proper storage of wine is essential. If wines are stored improperly, they be can be ruined or lose value. Renting a wine storage locker has also proven to be a cost-efficient solution to building, maintaining, and paying for electricity costs of home wine storage solutions.
Why should I store my wine in one your facilities?
We are new, always conveniently located, and have some of the most competitive pricing in San Francisco, Marin, Tri-Valley, Silcon Valley, San Jose, and Orange County. Our facilities were built in the last few years with the latest technologies and materials. You can be the first person to ever use your wine locker!
How do I know my wine is secure?
Each facility is under 24-hour video surveillance. We are aware of everyone who comes in and out. Our wine cellars are always protected and monitored with a state-of-the-art security system.
Who can access my wine?
Only you and people who you authorize.
Is my wine insured in your facilities?
While we guarantee your wine will be left in great hands at our facilities, we do recommend looking into insuring your wine collection. Often your wine collection can be covered by homeowner’s insurance. If not, you may want to investigate other forms of insurance that specialize in collectibles. We are happy to answer any questions from your insurance provider.
Do you offer any discounts or promotions?
If you are a current customer of a competitor ask about a discounted rate as well as transportation services.
Do you have any other wine storage facilities?
Wine Storage Partners also manages Chateau 55 in San Diego.